Wuxi big piece logistics company, Wuxi bulk logistics

Logistics is a big obstacle.

Rick, an experienced overseas buyer, told reporters that a few years ago, when cross-border e-commerce did not grow, most consumers wanted to shop overseas. With the introduction of cross-border e-commerce, many consumers are more enthusiastic about cross-border e-commerce platform shopping. "The authenticity of things on these platforms is safer than that of purchasing on behalf of others; the language barrier is not so great as that of direct foreign websites.

In recent years, more and more consumers are choosing cross-border shopping, power consumption and online shopping overseas. Transnational power consumers can solve the language problem. In order to reduce the possibility of more holidays, but the logistics and after-sales services are still troubling many consumers for too long.

Multiple factors affect logistics time

The survey found that there are not a few cross-border e-commerce platforms in the market, and these e-commerce companies have fundamental differences in their business models. Some industry insiders say that some e-commerce players play the role of platform providers, allowing foreign suppliers to put their products on their platform for sale. Some e-commerce platforms play a transfer role, consumers can directly jump to foreign official website shopping.

These platforms of different business models are different in the way of mailing: there are bonded or overseas direct mail mode, so the logistics time is often uneven.

In addition, another factor that affects the logistics time is the nature of the goods themselves. Now many cross-border e-commerce chambers will have a unified standard goods from overseas to buy back in advance, bonded warehouse, but bags and clothes that meet the size, color and style are different products. Enterprises must only buy customers'orders for a longer time.

Some e-commerce platforms can be paid in advance.

In addition, long-term logistics costs also impede the return of consumers. A cross-border e-commerce platform with relevant responsible persons said that many overseas businessmen would not support consumers for 7 days without reason to return goods, and when consumers get goods, most of the time it is overseas businessmen can return goods.

In response to these shortcomings, reporters learned that many e-commerce platforms have begun to choose their own way to protect the interests of consumers. "Some platforms will help consumers negotiate with foreign businessmen, and some platforms will adopt an early payment mechanism." The head of an e-commerce platform said.